What did 2011 bring for Babbel – our users as well as our team?
A whole lot of growth…
The range of courses available has more than tripled – from around 60 to 190 Courses! (And that’s not even including the many subsidiary courses and individual vocabulary and translation exercises in all the different languages!)
In June an exciting project came to fruition when four new languages went online: Dutch, Turkish, Polish and Indonesian. We now offer comprehensive basic and advanced vocabularies in these languages as well as dedicated iPhone Apps.
Our content Team has also developed some new and innovative course formats: e.g. the ‘Music’ course (at the moment still only available for people learning German – our German spokeswoman Tini has recorded new singer-songwriter versions of old folk songs especially for the course), the ‘Love Letters’ course, which works a bit like an online soap opera, and courses for learning numbers in several different languages. And for some languages we now offer a useful course in ‘Idioms’. In addition we have added new lessons to existing courses, and revamped them to make them work even more intuitively.
Users doubled, Customers quadrupled:
The number of people who learn online with Babbel.com has doubled in the year 2011 – from about one million to more than two million. The iPhone Apps have three times as many users as they had at the end of 2010 – also almost two million. At the same time the number of paying customers has quadrupled.
We can also now count whole organizations and companies among our clients, from Hotel.de to an american branch of ‘Doctors Without Borders’, Spellbound Entertainment AG, the day school ‘Sesam’ to the Cottbus Fire Brigade. We produced a course in ‘Railway English’ especially for german train attendants – we just couldn’t listen any more to ‘Senk you for trevelling viz …’! We offered access to this and other Babbel courses free of charge for the staff of major railway operators. It seems however that their train attendants’ English knowledge is no priority: they turned the offer down.
Mobile Apps: more and not just for iPhones
Last year there was quite a lot of activity in the mobile arena. We now have a dedicated Mobile Team, which amongst other things is developing the new Android Apps. At the moment they are still in the Beta testing phase. Unfortunately we had to delay the release as a technical problem meant the App didn’t yet conform to the high standards we demand of our products. We are therefore working flat out on a solution. Anyone who would like to have a look at the Beta version of the App can download it from here: http://www.babbel.com/home/beta-android
At the same time we have developed an App that is optimized for the iPad, which can already be found in the App Store. We haven’t yet trumpeted its release as we first want to find a way to offer its content for free to all Babbel Online users. Sometimes Apple doesn’t make life so easy! We will of course keep you up to date with developments and hope soon to find a satisfactory solution.
Technology: faster and better
The Babbel servers were moved from the USA to Europe. There they are better able to cope with the growing demand on their resources (the daily number of logins to Babbel has quadrupled). As a result of the move they will be able to make Babbel an altogether faster experience. In addition many improvements, large and small, have been made to the learning portal itself.
The team of permanent staff tripled last year: 30 people are now working every day to make Babbel bigger and better. They take care of the course material, the technical side, the mobile applications, customer support, product design and spreading the joyous Babbel message! In addition we work with over 80 freelance authors, editors and translators. Consequently we have had to expand our offices here in Kreuzberg and will be needing even more space this year.
After this fantastic year we are looking forward to the next one full of confidence.
We have big plans; new ideas and exciting projects; and 2012 has already started well – but there’s more to come. Onwards and upwards!
And in this spirit we wish you a Happy New Year!