• Learn to make phone calls and leave messages.

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    Iniciar una llamada

    1. how to dial the correct number and area code
    2. how to answer a call
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    Contactar a alguien

    1. how to introduce yourself and say why you're calling
    2. how to transfer calls to the right person
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    Dejar un mensaje

    1. how to discuss alternatives when someone isn’t available
    2. how to leave messages and ask someone to call back
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    Problemas de comunicación

    1. how to describe and solve problems that come up during phone calls
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    Terminar una llamada

    1. how to thank someone for calling and to say goodbye
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