How does an upgrade to a different subscription type work?
Occasionally we might have offers of annual subscriptions at an even cheaper rate. If you choose to upgrade to one of these and already have a subscription with us, it will work in the same way as changing payment plan: the original subscription will be automatically cancelled and the time already paid for added on to the first payment period of the new subscription. What's more, the time added on is rounded up to a complete month.
Here's an example:
You currently have a three-monthly subscription and the next payment is due in five weeks time.
You decide to upgrade to an annual subscription.
We will convert the five weeks already paid for into two months and add these on to the first payment period of the new subscription.
Please note that upgrades only work for subscriptions, not for vouchers or coupons.