Currently, you can learn the following languages:
Dutch, English, French, German, Indonesian, Italian, Polish, Portuguese (Brazilian), Spanish, Swedish, Turkish, Danish and Norwegian.
1. Send a message via "Feedback" from within Babbel itself. "Feedback" can be found at top right of any page on Babbel.
2. Send an email to firstname.lastname@example.org. If you already have an account with Babbel, please write from the email address you used to register with us, or tell us which email address you used.
Our Support Team will answer your question as soon as possible and can generally respond within 48 hours. We're always happy to help but, as an online company with more than ten million users around the world, we're unable to offer a telephone helpline.
You will always have access to any stored vocabulary via the Review Manager and the networking features on Babbel – the Board, Messages, and Chat – are free to use.
We only charge if you want full access to any of our courses.
When you start a subscription with us, you will never pay more than the rate you have chosen for as long as that subscription remains active.
For users with a German bank account, payment by direct debit is also available.
Babbel will never charge you unless you voluntarily enter your payment details on our payment page.
Be aware that all Babbel subscriptions are automatically renewed until we receive notice of cancellation, so it's important to contact us before the date when the next payment is due. You will, of course, continue to have access to your courses until the period already paid for expires.
For details about how to cancel, see "How can I cancel a subscription?"
It's important to note that:
* The guarantee does not apply for any payment other than the first payment of a new subscription.
* The guarantee does not apply if you have already claimed it for any previous subscription to the same learning language.
If you already have a subscription with us, it will be automatically cancelled and any time remaining on it added on to the first payment period of the new subscription.
The new subscription details will show on the "Account information" page of your Babbel profile.
Here's an example:
You currently have a three-monthly subscription and the next payment is due in five weeks time.
You decide to upgrade to an annual subscription.
We will convert the five weeks already paid for into two months and add these on to the first payment period of the new subscription.
Please note that upgrades only work for subscriptions, not for vouchers or coupons.
If you are already regsitered with Babbel:
1. Go to the following page http://www.babbel.com/go/coupon-einloesen
2. If you are not already logged in to Babbel, you need to do so. You will then come to the voucher redemption page:
3. Select the correct learning language, enter your code, then click on 'Redeem Voucher'.
4. On the next page you may have the option to upgrade to an all-languages subscription:
IMPORTANT. Though you will be offered the first payment at a reduced price, please be aware that the upgrade is a regular Babbel subscription and, after the first payment period has expired, will be automatically renewed at our standard rate until we receive notice of cancellation. Full details will be sent to the email address you used to register with us, but let us know if you don't receive it. For information on how to cancel, see: "How can I cancel a subscription?"
If you don't want to upgrade, just click on 'Just French' (or whichever language you have chosen). You will then be taken to your Babbel homepage and can start to learn immediately.
If you are copying & pasting the code, make sure that you have not accidentally included a space at the beginning or end – this will mean that the code is not accepted.
If you still have problems, write to our email@example.com address and forward the voucher you received.
Upgrades to subscriptions
When you redeem most vouchers, you will be offered the chance to upgrade to an all-languages subscription. If you take advantage of this, payment is made directly to Babbel and the subscription WILL automatically renew until you decide to cancel. It's important to be aware of this as you may be offered the upgrade at a cheaper initial price. Full details will be sent to you by email after you have made the payment.
Some vouchers offer you a reduced price on standard Babbel subscriptions. With these vouchers, you will make a payment directly to Babbel after the voucher has been redeemed. Again, the subscription WILL automatically renew until you decide to cancel.
For how to cancel a subscription, see: "How can I cancel a subscription?"
To repeat a lesson, use the progress bar in the active course window on your Babbel homepage: the green sections indicate lessons already accessed. Click on the relevant section and then click "Start".
To repeat an already completed course, select the course from "Courses" at the top of your Babbel homepage and work through the individual lessons there.
1/ You will first see a message stating "You have not configured your microphone". Select "Enable", then "Set up microphone".
2/ You will then see a small message asking you to allow www.babbel.com to access your computer. You should select "Allow" and "Remember" then "Close".
3/ You will now see a screen asking you to adjust the sensitivity of the Babbel microphone. Simply follow the instructions here.
4/ Speech recognition is now ready to use and you need only select "Continue" on the next screen.
If an appropriate version of Adobe Flash Player is not installed on your computer (version 10.3 or above), you will see a message informing you of this and a link where it can be downloaded free of charge. Please note that after downloading Flash Player, you will need to log out of Babbel and close your browser before the new version is installed.
If you don't see any rating, it may be that the microphone sensitivity needs adjusting. Try speaking either louder or quieter and, if that does the trick, adjust the sensitivity accordingly. It may also be the case that you are starting to speak too soon: only speak after the green dot appears in the microphone icon.
English, French, German, Italian, Brazilian Portuguese, Spanish and Swedish.
The following learning languages have more than 2000 words with example sentences:
Dutch, Indonesian, Polish and Turkish.
To reset your interface language, go to "Profile" and then to "Settings" where the changes can be made. The "Reference Language" you choose will be the interface language. Don't forget to click on "Save" before exiting the "Settings" page. Having followed this procedure, the complete range of English courses will become available to you.
Even if you don't speak one of our other languages, the benefits of choosing one as the interface language far outweigh the disadvantages simply because of the number of English courses that will then become available to you. You will find that the layout of Babbel remains the same and you shouldn't have any problems navigating within the site. Much of our material is image-based and the meaning will be clear to you despite not understanding the interface language. Though the titles of courses will be in the interface language, you will find that most courses also include a title or description in English.
If ever you have any difficulties, you can always write us a message using the "Feedback" option or by email to firstname.lastname@example.org.
If you're interested in two or more languages, write to us via "Feedback" or at our email@example.com address to see if we have any offers available.
Your stored vocabulary and your Review Manager
Most words and phrases that you’ve learned with Babbel will be stored in your personal Vocabulary list: just click on "Vocabulary" in the lower half of your Babbel homepage to access the list for any learning language. This links with your Review Manager that will remind you when words and phrases are due for review. We recommend using the Review manager regularly to consolidate what you are learning within the courses.
Learning that sticks
In order to really commit vocabulary to your long-term memory, you need to practise often and at appropriately spaced intervals. Based on the proven method of "spaced repetition", your Review Manager will remind you when a vocabulary item is due for review. The review intervals are determined individually for each word or phrase based on how often it has been reviewed and how often you get it right.
Every word or phrase in your Vocabulary list is assigned to one of six knowledge levels. Every time one is reviewed correctly, it moves up a level. Likewise, if you get it wrong, it moves down a level.
This means words and phrases that come easily to you will end up at a higher level and, consequently, need to be reviewed less. Those you have more difficulty with, on the other hand, will have to be reviewed more often until they have been truly committed to memory.
Longer intervals after every review
For each level a word or phrase moves up, the longer the interval before it will need to be reviewed again. At the beginning – or when you’ve made a mistake – the interval is one day. On the second level up, it’s four days, then seven, then 14, and then 60 days. Once a word reaches the sixth level, it will be six months before it is due for review again.
But here’s the good news: you don’t need to worry about how it all works! The Review Manager reminds you automatically to review, and knows exactly what vocabulary to present to you for optimal learning.
In the drop-down menu under "More", you will also see the option to "Delete all". Be aware that if you use this, your stored vocabulary will be permanently lost.
You are also able to manage the frequency of review by moving words or phrases to different knowledge levels. To do this, simply click on the knowledge level you would like to assign to each vocabulary item.
1/ Click on "Create personalized list" on your vocabulary page.
2/ Give your list a title then click on "Create".
After having done this you will see the option to "Add a word" when you access the list. Using this allows you to type in your own words and phrases. Incidentally, if what you type already exists on Babbel, any matches will appear and you need only click on them to add them to your list.
Note that you will need to have enabled your microphone to use this feature. See: "How do I set up my microphone to use the speech recognition tool?"
If your native language is English, French, German, Italian, Portuguese, Spanish or Swedish, just choose your native language. If your native language is not one of these, choose the language that you are most skilled in.
When you sign up for Babbel, you also receive information and special offers via email. Sometimes it makes sense to enter Babbel into your contacts to make sure all the information displays correctly and/or to prevent the newsletter emails from ending up in your spam folder. You can do this with a simple two or three mouseclicks. We’ve put together some quick instructions for how to do this with some of the more popular email servers. First open the Babbel newsletter.
On the lower left hand side, click on “Contacts” and then on the top menu click on “New”.
To the right of the email, click on the arrow next to the options with icons for emailing or chatting, and then click “Add to Contacts”. Or, in the upper left hand corner, click “Contacts”. Then go under the arrow “Add to ‘My Contacts’ “.
Click on “Show Details” and then click the “+” sign next to the “from” addresses. Or on the top near the left click on “Contacts” and then “Add new contact”.
Click on “Contacts“ in the left hand side menu.
Click on the “Addresses“ tab on the top left.
On the top menu click on “Address Book” and then “Add New”. Or next to the “from” address, click “Add”.
... and with the email clients...
Right-click on the highlighted “from” address: Babbel or firstname.lastname@example.org. Select Add to Address Book... from that menu. On the address card, select OK.
On the top left hand side click on “Address Book” and then “New Contact”.
Right-click on the “From” address when you receive an email from Babbel.
Babbel runs on all modern computers with a Flash-enabled browser and an internet connection. Minimum requirements are:
. Computer and Processor: Display: 1024x768 or higher resolution monitor, 1GHz Processor, 1GB RAM
. Operating System: Windows, Mac OS X or Linux
. Internet browser with the current Adobe Flash-Player
It is not necessary to install any special software to use Babbel: everything runs directly in your internet browser.
Babbel mobile apps
. iOS minimum requirement: 4.0
. Android minimum operating system: 2.3.5
We've just launched our brand new menu bar. Please take 30 seconds to learn more about it.
You can now access your personal vocabulary list directly from the menu bar.
We've now grouped all community features (People, Board, Chat, Messages) in one place.
If you receive a new message or friend request, you'll now see a bright red notification in the menu.
Here you can quickly and easily change your learning language or add a new one.
You can try any new learning language for free. Don't worry, your progress in the current language will always be saved!
Your user name now appears here. Use this button to view or edit your profile and settings.
You can replay this tutorial from your Babbel homepage at any time. Have fun with your new menu bar!